Refund & Cancellation Policy

1. Free student access

Career exploration, available activities, projects, reports and mentorship on TRYO are free and involve no payment, so no cancellation or refund is needed. You can stop using it any time.

2. Historical payments

No new student purchases are offered. The following applies only to payments made before TRYO became free.

• Before starting: If you have paid but not started any activity, you can request a full refund within 7 days of payment.
• After starting: Once one or more activities have been attempted or submitted, the plan is considered consumed and is non-refundable, since activities and reports are delivered immediately.
• Duplicate or failed payments: Accidental duplicate charges or amounts debited without plan activation are always refunded in full.

3. Mentorship cancellations

• Mentorship sessions can be rescheduled once with at least 24 hours' notice.
• Current mentorship requests are free and subject to availability; contact us if you need to cancel.
• For historical paid sessions: if a session has not yet been scheduled, you may cancel for a full refund within 7 days of payment. Completed paid sessions are non-refundable.

4. How to request a refund

Email hello@tryo.online from the registered contact with the student's name, phone number and payment details. Approved refunds are processed to the original payment method within 5–10 business days via Razorpay.

5. Questions

Anything unclear? Write to hello@tryo.online and we'll help.